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Customer service (also known as Client Service) is the provision of service to customers before, during and after a purchase. According to Turban et al, 2002, ? Customer service ... http://en.wikipedia.org/wiki/Customer_serviceService Quality Institute is the leader in Customer Service Training with customer service training skills products and consulting with over 34 years experience, SQI has the ... http://www.customer-service.com/The Customer Relations Department is committed to providing world-class customer service to our franchise family and retail customers. http://www.theupsstore.com/customer/cusser.htmlNewsletters, books, and free online resources for improved customer service, call center and help desk operations including tools for enhancing rep training, morale, motivation ... http://www.customerservicegroup.com/Customer Service (Note that nonprofits might use the term "clients" rather than "customers") Increasing competition (whether for-profit or nonprofit) is forcing businesses to pay ... http://www.managementhelp.org/customer/service.htm |
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